- What materials are your vases made of?
Our vases are mainly made of glass, ceramic and metal. Each material has its own unique style and applicable occasions. - What types of flowers are suitable for your vases?
The vases we provide are suitable for a variety of flowers, including fresh flowers, dried flowers and artificial flowers. Each vase is designed with different flowers in mind. - How do I clean and maintain the vases?
It is recommended to use mild soapy water and a soft cloth to clean the vases, and avoid using strong corrosive detergents. Regular cleaning can keep the vases shiny and fresh. - Do you provide international shipping?
Currently, we only provide shipping services within the United States. If you need international shipping, please pay attention to the updates of our website. - How to handle returns?
If you are not satisfied with the vase you purchased, please contact us within 30 days after receiving the product. Please make sure that the vase is in its original condition and attached with the original packaging. - How long is your delivery time?
Generally, the order processing time is 1-3 business days, and the delivery time is usually 3-7 business days depending on the region. - Where can I check my order status?
You can log in to our official website and check the order status and delivery information in the “My Account” section. - How to contact us?
For further assistance, please contact us by phone at 252-592-6115 or email at kylercooke@nexagoodsvases.com.