At NexaGoods LLC, we are committed to ensuring that your order arrives safely and promptly. Here’s everything you need to know about our shipping process:
Processing Time:
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods:
We offer various shipping options to suit your needs, including standard and expedited shipping.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free shipping on orders over $75 within the continental United States.
Delivery Times:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
(Delivery times may vary depending on your location and any unforeseen delays.)
International Shipping:
Currently, we only ship within the United States.
Damaged or Lost Packages:
If your package arrives damaged or is lost during transit, please contact us immediately at 252-592-6115 or email kylercooke@nexagoodsvases.com. We will work to resolve the issue promptly.
Contact Us:
If you have any questions about shipping or your order, feel free to reach out via phone or email. Our customer service team is here to help!